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The Metropole Hotel Saint Helier, Saint Helier

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From161US$ /night
Check-in
25Nov2024Select date
Check-out
26Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Roseville St, Saint Helier, Jersey, JE1 4HE

The Metropole Hotel in Saint Helier, Jersey, is a modern family-friendly destination located just a short walk from the beach. Its convenient proximity to key attractions like Jersey Museum and Howard Davis Park makes it a notable site for visitors. This hotel features a range of recreational amenities, including two swimming pools and a health club. It combines comfort and convenience, making it suitable for both leisure and business travelers.

Location

The hotel is located within close proximity to several attractions, including Havre de Pas beach, St Helier Central Market, and Liberation Square. Guests can easily access local shops and parks on foot. Additionally, for convenience, a roundtrip airport shuttle service is available for a surcharge.

Rooms

The Metropole Hotel offers a variety of room sizes, with options ranging from 14 to 17 square meters. Each room features private bathrooms equipped with shower/tub combinations and complimentary toiletries. Guests can choose from double rooms with one bed or twin rooms with two single beds. Modern conveniences include televisions and telephones.

Eat & Drink

Breakfast is served daily in the hotel's spacious Dining Room, accommodating both adults and children with a dedicated children's menu. The hotel also boasts a lounge bar, providing a space to relax with a drink. Guests can enjoy a range of dining experiences within the hotel premises, ensuring a family-friendly atmosphere.

Leisure & Business

The Metropole Hotel features various leisure amenities, including an outdoor pool, an indoor pool, a hot tub, and a steam bath. A gym is available for fitness enthusiasts, alongside a garden area that includes a children's paddling pool and a soft play area for toddlers. Evening entertainment is also provided for guests' enjoyment.

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Getting around

A list of all available modes of transport

City Center
Saint Helier700 ft
Airports
Jersey (jer) 5.5 mi
Guernsey (gci) 36.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi in public areas
  • Elevator

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool

Media

  • Television
  • Telephone
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Location

Roseville St, Saint Helier, Jersey, JE1 4HE
Map view
Roseville St, Saint Helier, Jersey, JE1 4HE
Nearby
Clarence Road
Jersey Archives
1400 ft
Parks
Howard Davis Park
1500 ft
Market
St Helier Central Market
2000 ft
Havre des Pas
1600 ft
Royal Square
George II Statue
1800 ft
Gallery
CCA Galleries International
1800 ft
Restaurants
Sweet Heaven
1500 ft
Bond Street
Chordz
1500 ft
Wests Centre 1 Bath Street
Bobby's Bites
1500 ft
8 Conway Street
Petisco Tradicional
1000 ft
Roseville Street
Lovin' Spoonful
1400 ft
Snow Hill Street
Soleil Pub
1600 ft
12 Bath Street
The Peirson
2000 ft
off Royal Square.
Beresford Street Kitchen
2100 ft
17 Beresford Street
The Pickled Pepper
2100 ft
Berseford Street Fish Market

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Clean
Friendly staff
Needs updating
Small pool area
7.8/10
Very good
Rooms
8.3
Location
8.6
Service
7.8
Dining
7.1
Guest reviews
7.8/10
based on 10 review
7.8
7.8/10based on 80 review
Robert
United Kingdom, May  2024
7.8/10

The hotel is conveniently located close to the town center and within walking distance to various attractions. The rooms were adequate in size with enough storage space, and I made sure to show appreciation to the cleaner at the end of my stay. The service was generally top-notch, although there were some instances of staff being indifferent. The location is excellent for exploring the town, but avoid rooms on the top floor. The dining options were satisfactory, catering to those who prefer light meals. The hotel facilities met my needs, offering a comfortable stay overall.

Rooms
7.0
The rooms were fine, not overly spacious but with ample cupboard and wardrobe space.
Service
8.0
The service was really first class overall, although there were a few instances of indifference.
Location
9.0
The location is excellent for walking into the city center and exploring the island.
Dining
7.0
The dining experience offered light food options suitable for those not keen on heavy breakfasts.
Facilities
8.0
The hotel facilities were satisfactory for my needs during the stay.
Ian
United Kingdom, April  2024
8.0/10

My stay at the hotel was quite pleasant. The family room we had was large and well-serviced every day. The bathroom was clean with an excellent shower, but it needed airing to get rid of a musty smell. The hotel service was excellent, overlooking the pool and recently refurbished. The location was well-maintained, five minutes from the high street and ten minutes to the bus station.

Rooms
8.0
The family room was comfortable, with a nice clean bathroom and excellent shower. It just needed airing out to get rid of a musty smell but was fine after opening the window.
Service
9.0
The service was excellent, with friendly staff and good food options. The only downside was people gathering to smoke outside the lobby doors.
Location
8.0
The hotel location was well-maintained and clean, overlooking the front of the hotel. It's conveniently located near the high street and the bus station, making it a good spot.
Dining
8.0
The breakfast was extremely good, with a variety of options available. Unfortunately, I can't comment on the evening meal as we ate out during our stay.
Facilities
7.0
The hotel had good facilities, but they could benefit from an update. Overall, the amenities were good.
Elsie
United Kingdom, January  2024
8.4/10

I had a fantastic stay at the hotel. The rooms were clean, comfortable, and spacious, overlooking the pool. The service was exceptional, especially in accommodating our room requests. The location was excellent for exploring the shops and restaurants. However, some areas like the pool and lounge could use updating. The dining experience was delightful with a varied breakfast menu.

Rooms
9.0
The rooms were very clean and quite spacious, with a tiled bathroom and ample toiletry storage.
Service
9.0
The staff provided excellent service, going above and beyond to ensure our comfort and convenience.
Location
8.0
The hotel is in a very good location, close to shops and restaurants, with a lovely pool area.
Dining
9.0
The dining experience was extremely good, offering a variety of breakfast options including cooked dishes and freshly baked cookies.
Facilities
7.0
The facilities were great, but some areas like the pool and lounge could benefit from updates.
Clean
Needs updating
Andy
United Kingdom, January  2024
6.8/10

The hotel offers clean and comfortable rooms and keeps its spacious and well-decorated dining room tidy. Drinks are reasonably priced although I didn't dine there. The location is excellent, just a short walk away from the town center, Howard Davis Park, and the beach, providing easy access to various attractions. However, there were disturbances from noisy guests outside in the middle of the night. The dining experience, although initially good, had limitations in quality and timing. Overall, great value for money with some minor inconveniences.

Rooms
8.0
The rooms are kept clean and well-decorated, providing a cozy stay.
Service
6.0
The staff reacted promptly to handle disruptive guests, but no further action was taken. Good for accessing nearby areas, but noise from other guests can be bothersome.
Location
7.0
The location is convenient, within walking distance of the town center, the beach, and nearby attractions, but noise disturbances from other guests were a drawback.
Dining
6.0
Although the dining room was well-decorated and had good menu options initially, there were limitations in quality and service, impacting the overall dining experience.
Facilities
7.0
The hotel provides basic facilities but might benefit from enhanced noise control measures to improve guest experience.
Mike
United Kingdom, January  2024
7.6/10

The hotel is in a great location, close to the town center with easy access to shops and restaurants. The rooms are spacious, clean, and well-maintained, perfect for families. The service is excellent and the staff are friendly and accommodating. However, the dining experience didn't meet our expectations with poor quality food. The facilities are good, but some areas need improvement.

Rooms
9.0
Our room, suite-sized in room 119, was more than big enough for our needs, clean, and well-kept.
Service
8.0
The staff, including 'Manuel' in the reservations department, had a great sense of humor and were helpful.
Location
9.0
The location is excellent, just a short walk from the town center, with nearby attractions like Havre des Pas and Howard Davis Park.
Dining
5.0
The dining experience was below expectations, with poor quality food served, especially during a birthday party.
Facilities
7.0
The hotel's facilities are good overall, but there is room for improvement in certain areas.
Clean
Poor quality dining
Jon
United Kingdom, January  2024
7.4/10

The hotel offers a comfortable stay with a retro touch in the rooms, though noise can be a downside. The service is mixed, from friendly and helpful to disturbances at late hours. The hotel's location is excellent for exploring the city and beach. The dining experience is decent but could use some improvements.

Rooms
7.0
The rooms have a retro '70s feel but are comfortable and spacious, accompanied by a sizable bathroom.
Service
6.0
The staff showed a mix of friendliness and disturbances during late hours.
Location
9.0
The hotel is in a great position, just a short walk to the city center and beach, ideal for exploring the island.
Dining
7.0
The dining experience was reasonable, though there were suggestions for improvements like more fresh fruit.
Facilities
8.0
The pool area is a major plus, adding to the overall experience of the hotel.
Annie
United Kingdom, December  2023
8.0/10

I had a delightful stay at this hotel. The rooms were clean and spacious, offering a lovely view of the pool. The service was exceptional, with the staff going above and beyond to ensure our comfort. The location was ideal, conveniently located near the town center and beach. The dining options were satisfactory, although there were some forgetful moments. Overall, a great value for money with a few minor areas for improvement.

Rooms
9.0
The rooms couldn't really be faulted, very clean and spacious. The tiled bathroom was modern and welcoming.
Service
8.0
The staff were friendly and efficient, especially accommodating with room arrangements.
Location
9.0
The hotel is well located near the town center and beach area, in a quiet area with ample sun loungers.
Dining
7.0
The dining experience was good with a full English breakfast and a variety of choices, although some forgetfulness was noted.
Facilities
7.0
The facilities were satisfactory, although some areas could do with an update.
Doug
United Kingdom, October  2023
8.0/10

The hotel had immaculate rooms with a view of the entrance, amidst confusing corridor numbering. The rooms were very clean and spacious enough for us, with a tiled bathroom featuring a generous ledge for toiletries. The service was disappointing, with grumpy staff contrasting the friendliness of others. The location couldn't be better, with easy access to town center and a beautiful beach. The dining experience, while first-class with a variety of options, had some letdowns. Overall, the facilities were commendable.

Rooms
9.0
The rooms were kept immaculately clean and in very good condition.
Service
6.0
While some staff were friendly and helpful, the overall service was disappointing.
Location
10.0
The hotel's location was faultless, providing easy access to the town center and a beautiful beach.
Dining
7.0
The dining experience was a mix of delight and letdowns.
Facilities
8.0
The facilities overall were well-maintained and satisfactory.
James
United Kingdom, September  2023
8.2/10

The hotel is perfectly located near the town center and beach, making it convenient for exploring Jersey. The rooms are spacious and clean, though some overlook less attractive buildings. The service is friendly and courteous, with just a minor hiccup promptly resolved. Dining options are satisfactory, but not extensive. Overall, it's a great place to stay for its location and comfortable rooms.

Rooms
8.0
The rooms were of suite-sized proportions, very clean, and spacious.
Service
9.0
The staff were friendly and courteous, with prompt resolution of issues.
Location
9.0
The hotel is excellently located near the town center and the beach, perfect for sightseeing.
Dining
7.0
The dining experience was good, with a mix of waiter and buffet service.
Facilities
8.0
The facilities were well-maintained and added to a pleasant stay.
Luke
United Kingdom, September  2023
8.6/10

My stay at the hotel was truly delightful. The rooms were immaculately kept, with beautiful displays of fresh cut flowers everywhere, spacious, and spotless. The service was exceptional, with staff being very attentive and friendly throughout. The location was very nice and modern, making it easy to explore the town center and beach area. The dining options were excellent, although the waiter was a bit forgetful. Overall, a great value for money experience.

Rooms
9.0
The rooms were immaculately kept, with beautiful displays of fresh cut flowers everywhere, spacious, and spotless.
Service
9.0
The service was exceptional, with staff being very attentive and friendly throughout.
Location
8.0
The location was very nice and modern, well located to the town center and beach area.
Dining
8.0
The dining options were excellent, although the waiter was a bit forgetful.
Facilities
9.0
The facilities were top-notch, enhancing the overall stay experience.
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Rooms and Guests2 Guest, 1 Room